Staffordshire and West Midlands Fire Control (SWMFC) proved they’re ‘heroes in headsets’ at the annual Control Room Awards on Thursday evening (18 July).
At the event in Stoke-on-Trent, SWMFC secured two accolades, displaying the commitment, skill and resilience of all staff who work in our control room.
The awards recognised the vital contributions of operators across various services, including fire, police, ambulance, HM Coastguard and other critical control operations across the UK.
SWMFC staff were nominated in three of the 12 award categories.