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Maintenance Management Systems

FOI Number: 24055

Where applicable, we publish responses to requests under the Freedom of Information Act 2000. This one, Maintenance Management Systems, is detailed below.

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Freedom of Information

Published on 8 August 2024

WMFS OFFICIAL – NEW – FREEDOM OF INFORMATION REQUEST – FOI24055 

Ref: FOI/24055 

RE: FREEDOM OF INFORMATION ACT 2000 REQUEST 

I am writing to confirm that the West Midlands Fire Service has now completed its search for the information you requested further to your freedom of information request. 

Please find below a summary of our findings. 

Request 

Specifically, I would like to request the following information: 

  • The name(s) of the software used for maintenance management systems (Typically known as CMMS, EAM, Asset Management, Facilities Management) within the service. 
  • The number of users licensed to use the maintenance management system software. 
  • The annual cost associated with the maintenance management system software. 
  • The individual or department responsible for managing and overseeing the maintenance management system software. 
  • The expiration date of the current contract(s) for the maintenance management system software. 

Reply 

This information is exempt under Section 21 of the Freedom of Information Act 2000 as this information is reasonably accessible to the requestor. The information can be found on the West Midlands Fire Service website at the following link:  

FOI24016 – CAFM / IWMS Systems

Request 

Additionally, I would also like to request information regarding the following: 

  • The software used to manage the allocation of equipment within the service. 

Reply 

IT: Fresh Service 

Workshops: Web Services (Brigades Legacy System) and EPTR 

Facilities: Fresh Service 

Request 

  • The software used for maintaining buildings, vehicles, PPE etc. 

Reply 

Workshops: Web Services (Brigades Legacy System) and EPTR 

Facilities: Fresh Service, AutoCad 

Request 

  • The software used for registering accidents or damages within all equipment or assets owned or leased within the service. 

Reply 

IT: Fresh Service 

Workshops: Web Services (Brigades Legacy System) and Oracle 

Request 

  • How failures of equipment, machinery, vehicles, and supplies are logged within the service. 

Reply 

IT: Fresh Service 

Workshops: Web Services (Brigades Legacy System) and Oracle 

Request 

  • Name of software used to ensure equipment, machinery and any other items are fit for use for example periodic testing and calibration, for example fire extinguishers, PPE & vehicles. 

Reply 

Workshops: Web Services (Brigades Legacy System) and Oracle 

If you have any queries about this Freedom of Information request, please contact us. Please remember to quote the reference number above in any future communications.  

For service complaints, issues or comments regarding this request please contact The Public Relations Department, West Midlands Fire Service, 99 Vauxhall Road, Birmingham, B7 4HW 

Further information concerning Freedom of Information requests can be found on the Information Commissioner website at either the following link: https://ico.org.uk/ or at Wycliffe House, Water Lane, Wilmslow, SK9 5AF. 

Please note: Due to a migration and ensuring the accessibility of our policies and documents where possible, not all documents referenced in our FOI's are available. If you require a copy of a document referenced in our FOI's which is not linked below or is in a format that is not accessible to you, please email contact@wmfs.net.